STIL, a distinguished luxury salon in London, is in search of an exceptional Front of House professional to join our esteemed team.
We are looking for a professional, confident, outgoing and friendly front of house host with fantastic interpersonal skills to join our professional fun team at award winning hair salon in Chelsea.
This role would suit someone that has excellent customer service skills and a natural outgoing personality that enjoys hosting and serving clients.
The applicant needs to be outgoing, friendly, organised and polite with excellent communication skills in fluent English. This role would also be suitable for someone that has had previous customer service experience and is mature.
The applicant needs to be familiar with outlook email and have great email business ettiequte.
A passion for style and fashion would go a long way
This role also requires : previous experience in customer care, time managment, excellent customer service skills, technical skills, being able to multi task, problem solving as well as being organised and working well under pressure.
Applicants need to be professional, mature with previous reception and reception duties or service industry experience is essential.
If you are a poised, customer-focused individual with a passion for the luxury beauty industry, we invite you to apply for the Front of House position at STIL. Join us in delivering a world-class experience to our discerning clientele, setting new standards of excellence in the heart of London’s luxury salon scene.
Requirements
Elegance and Poise: As a luxury salon, we value individuals who exude sophistication and present a polished, professional image. The ideal candidate will seamlessly integrate into our upscale environment.
Exceptional Customer Service: Our Front of House team plays a pivotal role in providing an unparalleled client experience. We seek individuals with a passion for delivering exceptional customer service, ensuring each guest feels valued and attended to with the utmost care.
Effective Communication Skills: Strong verbal and written communication skills are essential. The ideal candidate will be articulate, personable, and adept at handling inquiries, appointments, and client interactions with grace and professionalism.
Organisational Prowess: In a fast-paced luxury salon environment, organizational skills are crucial. We are looking for individuals who can efficiently manage appointment schedules, coordinate with salon staff, and handle administrative tasks seamlessly.
Attention to Detail: Precision and attention to detail are key in maintaining the high standards of STIL. From managing reservations to ensuring the salon’s aesthetic appeal, the ideal candidate will exhibit meticulous attention to every aspect of their role.
Adaptability and Team Collaboration: STIL values a collaborative team spirit. We seek candidates who are adaptable, can work harmoniously with diverse personalities, and contribute positively to the overall salon atmosphere.
Passion for Beauty and Fashion: A genuine interest in the beauty and fashion industry is a definite asset. Our Front of House team serves as brand ambassadors, so enthusiasm for our salon’s offerings and trends within the industry is highly valued.
Problem-Solving Skills: The ability to think on your feet and resolve challenges efficiently is essential. We are looking for candidates who can navigate unexpected situations with poise and find effective solutions.
Benefits
Immersive Luxury Environment: Experience the opulence of working in a high-end salon renowned for its expertise in colour and style. Be a part of a sophisticated atmosphere that values excellence.
Career Growth Opportunities: STIL is committed to nurturing talent and providing opportunities for career advancement. Join a dynamic team where your skills and aspirations are recognised and supported.
Training and Development: Receive top-notch training and continuous development in the latest trends and techniques within the luxury beauty industry. STIL invests in its employees’ growth to ensure they stay at the forefront of their profession.
Competitive Compensation: Enjoy a competitive salary package commensurate with your skills and experience. STIL values its team members and rewards dedication and excellence.
Collaborative Team Culture: Join a team that values collaboration and creativity. STIL fosters a supportive and inclusive environment where every team member’s contribution is acknowledged and celebrated.
Prime Central London Location: Work in the heart of London, surrounded by the city’s vibrant culture and energy. Enjoy easy access to upscale amenities and be part of the bustling fashion and beauty scene.
Networking Opportunities: Connect with industry professionals and build your network within the luxury beauty sector. STIL provides a platform for you to establish valuable connections and stay updated on industry trends.
Next Steps
Prepare Your Application: Craft a compelling Covering Letter and Curriculum Vitae (CV) that highlight your relevant skills, experiences, and why you are eager to be a part of the STIL Salon team. Ensure your documents reflect your passion for the luxury beauty industry and align with the values of STIL.
Email Submission: Send your Covering Letter and CV as attachments to our dedicated careers email address: [email protected] Please use a clear and professional subject line, such as “Application for Front of House Position – [Your Full Name].”
Include Contact Information: Make sure your contact information is clearly stated in your email and application documents. This includes your full name, phone number, and email address.
Express Your Interest: In the body of your email, briefly express your enthusiasm for the position and working with STIL Salon. A concise and well-crafted email will make a positive first impression.
Confirm Application Receipt: Once your application is submitted, you will receive an email confirmation acknowledging receipt. This ensures you that your application is in our system.
Review Period: Our recruitment team will carefully review all applications. We appreciate your patience during this process, as we strive to give each application the attention it deserves.
Interview Process: Shortlisted candidates will be contacted for interviews. Be prepared to discuss your qualifications, experiences, and why you believe you are the ideal fit for STIL Salon.
Follow-Up: If you have not heard back within a reasonable time frame, feel free to send a polite follow-up email expressing your continued interest in the position.
We look forward to reviewing your application and potentially welcoming you to the STIL Salon team. Thank you for considering a career with us, and we wish you the best in your application process.